Goo girl chatbot

It’s an exciting version of the future, a sort of utopia where bots free us from the doldrums of routine or stressful conversations, allowing us to spend more time being productive, or pursuing some higher meaning.

Analytics firm Comscore reported 50% of US mobile users haven’t downloaded any apps over the previous year, but messaging applications are already on billions of mobile phones and are used regularly.

If the trend catches on—as firms like Facebook and Microsoft expect—it could transform the digital landscape by allowing smartphone users to find information or make purchases with simple text messages, bypassing apps and search engines.

Brands like Taco Bell and tech companies large and small are betting that more and more people will start using this "conversational" way of interacting online instead of clicking through on-screen menus.

Messaging services have become a natural place for chatbots to reside, since their usage is growing: at least 1.4 billion people used a messaging app last year, says research firm e Marketer.

According to Business Insider Intelligence, the "big four" messaging apps have overtaken the largest four social networks.

32

Leave a Reply